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Privacy policy

What we collect

We may collect personal information about you when it’s reasonably necessary for, or directly related to, our functions or activities. We may collect sensitive information about you where you consent, when the collection is authorised or required by law, or the collection is otherwise allowed under the Privacy Act. When checking out or signing up to our newsletter, you may be asked for some personal information such as:

  • name
  • address
  • phone number
  • email address 

If you would prefer not to give out that kind of information then please contact us to organise our pick up option as some of the information listed above is required for shipping or delivery. You do not need to sign up to our newsletter in order to shop with us. 

 

Why we collect information

We collect personal information about you where it is reasonably necessary for, or directly related to, one or more of our functions or activities. This is so we can better assit you and be able to provide you with our services. 

 

Third party

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have their own privacy policies and we advise you to have a read of their privacy policy where possible. We take no responsibility or liability for the content and activities of these linked sites. We may occasionally hire other companies to provide services on our behalf, including but not limited to customer support enquiries, processing transactions, shipping or deliveries. Those companies will obtain only the personal information they need in order to provide you with their services. By accessing links to other websites via our website you are agreeing to the privacy policy of their website and we are not responsible for how they store or use your information. This includes but is not limited to Facebook, Instagram, Gmail, Twitter, Google, Other social media platforms or payment methods. 

 

Contact us 

If you have any questions in regards to our privacy policy please contact us via one of the options listed on our "contact us" page. 

Opt out or do not agree

If you do not agree to our Privacy policy then we recommend not using our website and finding an alternative way to shop with us where possible. If unable to find an alternative that suits then we are incredibly sorry for being unable to assist you at this current time. 

Access or erase your data

The GDPR gives individuals the right, in certain circumstances, to request a copy of their personal data being processed by a company.

The GDPR therefore requires that we be able to provide our customers with a copy of their personal data.

If you would like to access your customer data then you will need to verify your identity to ensure we provide the correct person with your private and personal information. If you would like us to erase the data then you will need to take follow the same steps as above. Contact us via one of the options on our "contact us" page. Please note that requests may take time.